This is where the leaders of today come to share insight, talk disruption, inspire and challenge you. They’ll delve into the issues facing our industry today, discuss what can we expect to see on the horizon, and how they’re strategising accordingly.
|10.30am – Clear skies ahead? How to remain agile in a dynamic industry
|11.30am – Industry Outlooks: Prepare for the challenges and opportunities of the future
|12.30m – Tried and tested tactics to exceed expectations and win over the modern guest
|1.30pm – Shifting your mindset: Innovative strategies to recruit and retain top talent
|2.30pm – Creating a culture of well-being: Strategies for increasing health, happiness, and productivity for you and your team
|3.30pm – Destination NSW – The essential insights you need to know
[Panel] The hotel industry has made an impressive post-pandemic recovery, but now faces new challenges amid economic uncertainty. To stay competitive, it’s crucial for hoteliers to remain agile and adapt to emerging trends and evolving expectations. Join our impressive panel of successful leaders as we delve into the current challenges and opportunities faced by the industry, and discuss strategies to thrive in these turbulent times. From navigating rising costs, skills shortages, evolving guest expectations and preparing for the return of Chinese tourism, we’ll explore actionable insights to help hoteliers stay ahead of the curve.
Sarah Derry, CEO, Accor
Michael Johnson, CEO, Accommodation Australia
Facilitator – Fiona Pereira, Director of Talent Aquisition, Marriott
CEO, Accommodation Australia
Director of Talent Acquisition, Marriott Australia
CEO, TFE Hotels
CEO, Lancemore Group
CEO, Accor Plus
Group General Manager, PUBLIC
Director of Rooms, Capella Sydney
COO, Ovolo Hotels
General Manager, Pier One Sydney Harbour
National CEO, Australian Hotels Association
Group Director People & Performance, Ovolo Hotels
Managing Director, Hotel Mentor
Head of Human Resources, Japan, Australasia & Pacific, IHG
Caspar P. Schmidt
Founder & Managing Director, QCC Collection Group & Motif Retreats
CEO, Destination NSW
Group CEO, Cronulla Sharks
Director of Operations – Australasia & Pacific, IHG Hotels & Resorts
COO – Australia & New Zealand, Minor Hotels
Regional Director – Pacific, South Asia, STR
NoVacancy covers all aspects of the guest experience. View all Summits here.
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